Welcome to the Richmond Community Wayfinding Strategy project page.

Here, you can learn about this multi-year project of developing a wayfinding system for Richmond.

We welcome you to ask questions and share ideas, below.

What is Wayfinding

Wayfinding connects people to their surroundings and helps them find their way – for example, through directional signage, digital tools and visual landmarks. Wayfinding can also identify attractions, places of special interest and the best routes for moving through the city.

Over time, as the Strategy is implemented, wayfinding will help residents and visitors navigate through Richmond with ease—by foot, on wheels or via public transit.

What We Heard

There were opportunities for the general public and representatives from community and other groups to provide input on this initiative from February 22 – April 9, 2023. People were able to complete a survey, here on LetsTalkRichmond.ca and attend pop up events in the city centre and Steveston. Stakeholder representatives participated in focus groups. Some of the wayfinding topics that were explored were:

• How do you navigate the city?
• Where do you feel there are challenges or opportunities?
• What are your thoughts on the general aesthetics and style that could be used to design wayfinding?
• What are the places of interest in Richmond you would recommend to visiting friends and family?

You can review more information from the initial wayfinding engagement activities and download the What We Heard Report here or from the Documents section.

The previous engagement period is now closed. We’ll be gathering more community input in Fall 2024. Watch here for updates and more opportunities to participate and provide your feedback.

Questions or comments are always welcome and can be sent to the Tourism Development Liaison via the email address shown in the "Who is listening" section of this page. You can also submit a question or share your ideas using the tools at the end of this page.

Next Steps

• On October 10, 2023, Richmond City Council endorsed the project’s Guiding Principles. These Guiding Principles will be used to inform the development of a draft Community Wayfinding Strategy. This draft will include an overview of wayfinding in Richmond, design concepts and recommendations.
• In Fall 2024, another set of public engagement activities to gather feedback on the draft Strategy will take place.
• In Winter 2024/25, the Community Wayfinding Strategy is anticipated to be complete.

Stay tuned, and ask us your questions or share ideas, below.