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What is Wayfinding

Wayfinding connects people to their surroundings and helps them find their way—for example, through directional signage and visual landmarks. Wayfinding can also promote attractions, places of special interest and the best routes for moving through the city. Improved wayfinding will enhance the City as a destination and as a community.


Richmond's new Community Wayfinding Strategy

As Richmond grows, both as a place to live and as a place to visit, the City wants to unify and enhance Richmond as a vibrant destination. The Strategy will consider how people move, through all types of transportation, to elevate the experience of Richmond.

The Strategy is being developed to guide future wayfinding within Richmond. The Strategy will include recommendations for implementation, such as new signs, digital wayfinding systems, and potential pilot projects.

The Community Wayfinding Strategy is anticipated to be completed in the summer of 2024. Through opportunities for input with the public and with specific community groups, the Strategy seeks to improve wayfinding in the City of Richmond for the benefit of residents and visitors.


Ways to Share Your Ideas

To succeed, the Strategy requires community input—and the public is invited to share their ideas to help guide this important work. Participants’ priorities and concerns will help shape the direction of the Community Wayfinding Strategy, for example in identifying areas around the city that will benefit from improved signage.

Online Survey

  • Review information on this page and complete the the survey below
  • Deadline for survey has been extended from March 26, 2023 to Sunday, April 9, 2023 at 11:59 p.m.

Pop-up Events

  • Drop by one of the pop-up events and speak with Wayfinding project team members and share your input.
    • POSTPONED DUE TO WEATHER: Sunday, February 26 | 11am to 2pm | Adjacent to the Gulf of Georgia Cannery National Historic Site (in Steveston Village)
    • Saturday, March 11 | 1pm to 4pm | Lansdowne Centre parking lot adjacent to the Lansdowne Canada Line Station
    • NEW: Sunday, April 2 | 11am to 2pm | Adjacent to the Gulf of Georgia Cannery National Historic Site (in Steveston Village)
  • Weather dependent
  • There will be a Mandarin and Cantonese interpreter at each pop-up. Interpreters will assist with translation of questions and comments, enabling participation at the pop-up and through the online survey.
  • The Wayfinding Strategy will be completed in English.

Let's get started!

Survey

The Richmond's Community Wayfinding Strategy (Feb-Apr 2023) survey has now concluded