This site is owned and operated by the City of Richmond using software licensed from Social Pinpoint.

Social Pinpoint is committed to creating meaningful web products that can be used by all users, regardless of their ability or circumstance. We endeavour to make our web products as accessible as possible and follow the Worldwide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) to guide us on creating compliant outputs. Our current target is Level AA compliance.

The City of Richmond is also committed to ensuring its websites conform to the Worldwide Web Consortium (W3C) Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines makes our websites user friendly for everyone.

We have incorporated an accessibility widget from Userway, wherein site visitors can conveniently click the icon for immediate accommodation for common accessibility profiles (screen reader, text spacing, contrast and saturation, bigger text, and more.)

Based on UserWay’s compatibility guidelines, the following minimum browser versions are required for optimal functionality:

  • Google Chrome: Version 86 or higher
  • Mozilla Firefox: Version 81 or higher
  • Safari: Version 14 or higher
  • Microsoft Edge: Version 84 or higher
  • Opera: Version 69 or higher

If you are using an older browser version, some areas of the website may not function correctly.

The site is designed with consideration for people who use a computer keyboard or other assistive devices to navigate.

All constructive feedback regarding the accessibility or usability of this website is very welcome and will be carefully considered. Visit the City of Richmond’s online feedback tool (external link) to submit feedback.

View the W3C Web Content Accessibility Guidelines (external link.)

Thank you.